Privacy Policy
Effective Date: November 11, 2025
Welcome to Erica Lyn Ceramics, a division of Erica Lyn Enterprises Inc, doing business as Erica Lyn Ceramics (“we,” “us,” or “our”).
Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information that you voluntarily provide when you:
Make a purchase
Subscribe to a mailing list or newsletter
Contact us through the website form
Create an account
The information we may collect includes:
Your name
Shipping and billing addresses
Email address
Phone number (if you provide it)
Payment information (processed securely through Squarespace Payments)
We may also collect limited non-personal information automatically, such as:
Browser type, device type, and operating system
Pages visited and actions taken on our website
IP address and general geographic region (used for analytics only)
2. How We Use Your Information
We use your information to:
Process and fulfill your orders
Communicate with you about your order or inquiries
Provide updates, promotions, or newsletters (only if you opt in)
Improve the website experience and product offerings
Comply with legal obligations (such as tax and accounting requirements)
We do not sell, rent, or trade your personal information to third parties.
3. Payment Processing
All payments are securely processed through Squarespace Payments (which may use Stripe, PayPal, or Apple Pay depending on your selection).
We do not store or have access to your complete credit card details.
Your payment information is encrypted and handled by Squarespace’s certified payment processors.
4. Cookies and Analytics
Our website may use cookies—small data files stored on your device—to enhance your browsing experience and analyze site traffic.
You can adjust your browser settings to refuse cookies or alert you when cookies are being sent, though some parts of the website may not function properly without them.
Squarespace also collects basic analytics (like traffic and visitor data) to help us understand how people use our site.
5. Email Communications
If you sign up for emails, newsletters, or updates, you can unsubscribe at any time by clicking the “unsubscribe” link in any email or contacting us directly through the website.
We will never spam you or share your email address without your consent.
6. Data Retention
We keep your information only as long as necessary to:
Complete your order,
Maintain accurate business and tax records, or
Comply with applicable legal obligations.
Once it’s no longer needed, your information is securely deleted or anonymized.
7. Protecting Your Information
We use reasonable physical, electronic, and administrative safeguards to protect your personal information against unauthorized access, alteration, or misuse.
While no online system is 100% secure, we take your privacy seriously and use trusted third-party services (like Squarespace) to help protect your data.
8. Your Rights
If you live in a state with privacy regulations, you may have the right to:
Request access to or deletion of your personal information
Opt out of marketing communications
Request details about how your data is used
To make a privacy-related request, please contact us through the Contact Erica form on our website.
9. Links to Other Websites
Our website may contain links to external sites (for example, social media or resources).
We are not responsible for the privacy practices or content of those third-party websites.
10. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted here with an updated “Effective Date.”
By continuing to use the site after updates are posted, you accept the revised policy.
11. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us through the Contact Erica form on our website.