Terms of Service

Effective Date: November 11, 2025

Welcome to Erica Lyn Ceramics, a division of Erica Lyn Enterprises Inc, doing business as Erica Lyn Ceramics (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website and any purchases you make from us. By accessing or using this website, you agree to be bound by these Terms. Please read them carefully before using our site.

1. Who We Are and How to Contact Us

Erica Lyn Ceramics
A DBA of Erica Lyn Enterprises Inc

If you have questions or concerns about these Terms, please contact us via the Contact Erica form on our website.

2. Use of This Website

By using our website, you agree that:

  • You are at least 18 years old or have the permission of a parent or guardian.

  • You will use this website only for lawful purposes.

  • You will not copy, reproduce, or otherwise misuse our site content.

These Terms apply to all use of our website and to all sales made through it.

3. Sales, Shipping, and Delivery

All items are carefully wrapped, packaged, and shipped from California to anywhere in the continental United States via USPS or other carrier of our choosing. At this time, we do not ship internationally.

  • Combined Shipping: All items going to the same address will be combined where possible.

  • Processing Time: Packages are shipped, and tracking numbers are emailed within 7 calendar days of purchase.

  • Delivery Estimates: We cannot guarantee specific delivery dates, but if you’d like faster (more expensive) shipping, please reach out before placing your order.

  • Local Pickup: Free local pickup in Monterey, CA may be arranged at a mutually agreed-upon location and time.

Please double-check your shipping address and email before checkout!

4. Damaged, Lost, or Missing Packages

If your piece is broken during shipping, please email photos of the damaged product(s) within 24 hours of the carrier’s delivery timestamp. We’ll work together on a solution—either a refund or replacement, depending on the situation. 

If a package goes missing after being marked as delivered, the customer is responsible for submitting a claim directly with the shipping carrier.

5. Returns and Exchanges

All sales are final. No returns or exchanges.

Please keep in mind that handmade pottery is not meant to look “perfect” like mass-produced ceramics. Variations in shape, glaze, and surface texture are part of the beauty and uniqueness of handmade work. Rest assured, quality is paramount, and every piece is inspected to meet our standards before shipping.

6. Payment Methods

Payments are securely processed through Squarespace Payments. All major credit and debit cards supported by Squarespace may be used.

7. Intellectual Property and Copyright

All content on this website—including text, photos, designs, artwork, and logos—is the intellectual property of Erica Lyn Enterprises Inc and is protected by U.S. copyright laws.

You may not use, reproduce, distribute, or create derivative works from any of this content for commercial purposes without express written permission.

8. User Comments and Reviews

  • You agree not to post anything unlawful, abusive, or infringing on others’ rights.

  • We reserve the right to remove or moderate comments at our discretion.

  • You may not post or link to copyrighted material that you don’t own or have permission to share.

9. Member or Protected Site Assets

Any password-protected or member-only content on this website (including photos, videos, or tutorials) is for personal viewing only. You may not share, repost, or distribute these materials without written consent.

10. Limitation of Liability

We make every effort to ensure the accuracy of product descriptions, images, and information on this website. However, we are not liable for minor differences in color, texture, or finish that occur due to the handmade nature of ceramics or display variations between devices.

We are not responsible for any indirect or consequential damages resulting from your use of the site or purchase of products.

To the maximum extent permitted by law, our total liability for any claim arising from your use of this site or purchase of our products will not exceed the total amount you paid for the item(s) in question.

11. Governing Law

These Terms are governed by the laws of the State of California, United States, without regard to conflict of law principles.

Any disputes shall be resolved in the appropriate courts located in Monterey County, California.

12. Changes to These Terms

We may update these Terms occasionally. Any changes will be posted on this page with an updated “Effective Date.” Continued use of the website after changes are posted means you accept the revised Terms.

Thank you for supporting handmade pottery and small business.